Frequently Asked Questions

Applying for an apartment at Pointe at Heritage is easy! You can apply online through our website or contact our leasing team for assistance with the application process.

The security deposit is based on screening recommendations and ranges up to one month’s rent. Our leasing team can provide additional information about deposits and application requirements.

When applying for an apartment at Pointe at Heritage, you’ll need to provide a copy of a government-issued photo ID, such as a driver’s license, passport, or visa.

You’ll also need to provide income documentation, which may include:

• A letter of employment showing your start date, position, and annual income 
• Your two most recent pay stubs 
• Your two most recent bank statements 
• An employment offer letter 
• If you’re self-employed, your two most recent tax returns. 

Have questions about what you need? Our leasing team will be happy to walk you through the application process.

Applicants must have a gross income equal to at least three times the monthly rent. Contact our leasing office for complete rental qualification guidelines.

Pointe at Heritage offers flexible lease terms ranging from 6 to 15 months. Lease terms, pricing, and apartment availability may vary, so contact our leasing team to find the option that works best for you.

Yes. Short-term lease options may be available, with six months being the shortest lease term. Contact our leasing team for current options, availability, and pricing.

Residents are required to provide 60 days’ written notice before moving out. Please refer to your lease agreement or contact the leasing office for additional details.

We understand that plans can change. If you need to end your lease early, contact our leasing team to discuss early lease termination requirements and available options.

All residents age 18 or older must complete an application, be approved, and be listed on the lease agreement. Additional information about renting an apartment with roommates is available through our leasing portal, or you can contact our leasing team with questions.

The maximum occupancy is two people per bedroom. For complete occupancy guidelines, please review the information in our leasing portal or contact the leasing office.

Yes. Guest parking is available within the community. Contact our leasing office for details about the current guest parking policy.

Yes, overnight guests are welcome. Guests may not stay for more than 14 consecutive days. Please refer to your lease agreement or contact our leasing team for complete guest policies and restrictions.

Rent is due on the 1st of each month and can be conveniently paid online through the resident portal. Flex is another payment option that may allow residents to split rent into smaller payments throughout the month. Contact our leasing office for more information about rent payment options.

Yes. Renter’s insurance is required for all residents at Pointe at Heritage.

Google Fiber, pest control, and valet trash are paid monthly with your rent. Please contact our leasing office for a complete list of resident utility responsibilities, fees, and setup information.

Spectrum service is available at Pointe at Heritage. Please contact our leasing office for additional information about cable and internet options.

Yes! Pointe at Heritage offers discounts for select preferred employers. Contact our leasing team to learn more about current preferred employer discounts, apartment specials, and leasing incentives.

Yes! Washer and dryer appliances are included in each apartment home, giving you the convenience of doing laundry at home. Visit our Features & Amenities page to explore more apartment features.

Apartment homes at Pointe at Heritage include major kitchen appliances, including a refrigerator with ice maker, stove, microwave, and dishwasher. Visit our Features & Amenities page to learn more about our apartment features.

Yes. All apartment homes include heating and air conditioning for year-round comfort.

Yes. Ceiling fans are available in the apartment homes. Visit our Features & Amenities page to explore additional apartment features and finishes.

No. Apartments at Pointe at Heritage are offered unfurnished, giving you the flexibility to make your new home your own.

Yes! Pointe at Heritage is a pet-friendly apartment community in Wake Forest, NC. Breed restrictions and pet fees apply. Click the paw print at the bottom of our website or contact our leasing office for information about pet fees, policies, and breed restrictions.

Yes. Complimentary on-site parking is available for residents. Contact our leasing office for complete parking information.

Pointe at Heritage does not currently offer EV charging stations on-site. However, a public EV charging station is located approximately 0.7 miles from the community.

There’s plenty to enjoy at Pointe at Heritage! Community amenities include a swimming pool, fitness center, dog park and spa, pickleball court, resident clubroom, online resident services, and more. Visit our Features & Amenities page to learn more about the amenities available at our Wake Forest apartment community.

Our community amenities are available for residents to enjoy, but amenity spaces are not currently available to rent for private events.

Yes! We host resident events and activities throughout the year, giving neighbors opportunities to connect, socialize, and enjoy the community.

Pointe at Heritage is conveniently located near downtown Wake Forest, shopping, dining, parks, schools, and everyday conveniences.

Residents enjoy easy access to The Factory, Shoppes at Heritage, E. Carroll Joyner Park, Flaherty Park, and the Wake Forest Greenway system.

The community is also close to Rogers Road, Capital Boulevard (US-1), NC-98, and I-540, providing convenient access to Raleigh and the surrounding Triangle area.

Public transportation options are available within approximately two miles of Pointe at Heritage. Public transportation in Wake Forest, North Carolina, features an on-demand microtransit service called Go Wake Forest and the regional Wake Forest-Raleigh Express (WRX) bus route that connects weekday commuters from Downtown Wake Forest and Triangle Town Center straight into Downtown Raleigh. Contact our leasing team for additional information about transportation options near the community.

Pointe at Heritage is approximately 20 miles from downtown Raleigh and just 2 miles from downtown Wake Forest. Our location makes it convenient to enjoy the charm of Wake Forest while still having access to Raleigh and the surrounding Triangle area.

Pointe at Heritage is served by the Wake County Public School System. Nearby schools include Heritage Elementary School, Heritage Middle School, and Heritage High School. School attendance boundaries and assignments can change, so we recommend contacting the school district directly to confirm current school assignments.

Yes! Residents can conveniently pay rent online, submit service requests, and manage their accounts through the online resident portal.

Pointe at Heritage is professionally managed by Arlington Properties.